A Fishbone Diagram as Part of a Six-Sigma Quality Improvement

question 24

Multiple Choice

A fishbone diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

• A)Define
• B)Measure
• C)Analyze
• D)Improve
• E)Control

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Definitions:

Psychological Attributes

Characteristics of an individual's psychological makeup, including personality traits, attitudes, motivations, and emotions.

Mission Statement

A formal summary of the aims and values of a company, organization, or individual.

Human Resources

The department within an organization that focuses on recruitment, management, and providing direction for the people who work in the organization.

Stability Strategy

A business approach that focuses on maintaining current operations and market position without significant growth or change.