The Primary Purpose of the Malcolm Baldrige National Quality Award

question 38

Multiple Choice

The primary purpose of the Malcolm Baldrige National Quality Award is which of the following?

• A) To encourage the spread of statistical quality control
• B) To improve human resource development and management in manufacturing
• C) To help companies review and structure their quality programs
• D) To prove that American firms were competitive in quality
• E) To emphasize the use of quantitative methods in process management

---

Definitions:

Abscess

A confined pocket of pus that collects in tissues, organs, or spaces inside the body, often due to infection.

Right External Ear

The portion of the ear located on the outside of the body, responsible for collecting sound waves and directing them into the ear canal.

Bilateral Tympanosclerosis

A condition characterized by the presence of scar tissue on both eardrums, potentially leading to hearing loss.

Decibels

A unit of measurement for the intensity of sound, indicating the pressure of the sound wave.