Which of the Following Is NOT an Outcome Performance Measure

question 53

Multiple Choice

Which of the following is NOT an outcome performance measure?

• A) Customer retention rates
• B) Customer acquisition rates
• C) Costs to recruit customers
• D) Returns by customers

---

Definitions:

Hypertension

A chronic medical condition in which the blood pressure in the arteries is persistently elevated.

Antipsychotic Drugs

Medications that are used to treat various symptoms of psychosis, including delusions and hallucinations.

Neuroleptics

A class of antipsychotic drugs used to treat psychiatric disorders, such as schizophrenia, by altering brain chemistry.

Monoamine Oxidase Inhibitors

A class of drugs that treat depression by preventing the breakdown of monoamine neurotransmitters, thereby increasing their levels.