People Engage in Extended Problem Solving

question 64

Multiple Choice

People engage in extended problem solving

• A) to avoid too much time and effort in making the decision.
• B) because they have little knowledge about the product.
• C) to make an impulse purchase.
• D) because retailers influence them by providing so much information.
• E) because it is easier than making an inappropriate purchase.

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Definitions:

Material Misrepresentation

A false statement of fact made by one party to another, which, had the second party known the truth, it may have altered their decision to enter into a contract or agreement.

Puffing

The use of generalities and clear exaggerations.

Consumer Education

Programs and efforts designed to inform individuals about their rights, responsibilities, and savvy practices when purchasing goods and services.

Legal Action

The process of pursuing a lawsuit or litigation to enforce or defend one's legal rights.