A Buying Decision Made by Customers on the Spot After

question 90

Multiple Choice

A buying decision made by customers on the spot after seeing the merchandise:

• A)cannot be affiliated with limited problem solving.
• B)is called impulse buying.
• C)is influenced by high pressure sales associates.
• D)reflects good customer service.
• E)should be supported by frequent markdowns.

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Definitions:

Power-oriented Linguistic Style

A way of communicating that emphasizes authority, control, and dominance, often used by those in positions of power.

Passive Voice

A grammatical voice where the subject of the sentence is acted upon by the verb, often used to create a sense of mystery or to depersonalize the subject.

Business Jargon

Specialized terminology or expressions commonly used in the business environment, often for quick communication of complex ideas.

Cross-cultural Communication Barriers

Obstacles in effective communication that arise from differences in cultural backgrounds, leading to misunderstandings or conflicts.