Fran Is Shopping Online for Jeans and She Clicks on a Style

question 144

Multiple Choice

Fran is shopping online for jeans and she clicks on a style she likes. The site quickly presents her with a close-up view and additional information that will help her make a decision. When she adds the jeans to her shopping bag, the website quickly shows her that other customers that purchased the same pair of jeans also purchased a particular shirt and boots. As the retailer's website learns more about Fran and her purchase preferences, it is able to push other ideas toward her, and potentially increase the online retailer's units per transaction. The technology that generates this type of intelligence and personalization is called

• A) social media.
• B) cookie mining.
• C) Web 2.0.
• D) Web 3.0.

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Definitions:

Ethical Standards

Guidelines of conduct that dictate how a person should behave based on moral duties and virtues.

Canadian Bank CEO

The chief executive officer of a banking institution based in Canada, responsible for the overall strategic direction and management.

Unethical Sales Behaviour

Practices by sales personnel that are deceptive, misleading, or otherwise violate ethical standards, often to achieve sales targets or personal gain.

Strongly

With great force, intensity, or conviction.