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There Are Many Challenges to Changing Doctors, Including Transferring Medical

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There are many challenges to changing doctors, including transferring medical records and losing the doctor-patient relationship along with the doctor's knowledge of the patient's history. Changing doctors provides a great example of switching costs.


Definitions:

Scientific Management

A theory of management that analyzes work flows to improve economic efficiency, especially labor productivity, developed by Frederick Taylor.

Line Managers

Managers who are directly involved in day-to-day operations and have a direct responsibility for achieving the organization's goals.

Pay Raises

An increase in an employee's salary or wages, often based on performance, promotion, or inflation adjustments.

Staff Function

Support roles within an organization that provide specialized advice and assistance to line management.

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