Mercer Was Getting Bored with His Job as a Sales

question 55

Multiple Choice

Mercer was getting bored with his job as a sales clerk in the home department until his manager gave him responsibility for training a new salesperson in his area, which he likes to do. This is an example of

• A) management by objective.
• B) the unity of command principle.
• C) an intrinsic reward.
• D) an extrinsic reward.
• E) management by exception.