All Managers Are OD Practitioners

question 6

True/False

All managers are OD practitioners.

Comprehend the importance of trust and confidence (assurance) in service delivery.

Grasp the necessity of understanding and meeting/exceeding customer expectations.

Understand the challenges of evaluating service quality due to its intangibility.

Learn the importance of empowering employees in delivering quality service to customers.

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Definitions:

Breast-Feeding

A natural process of feeding an infant with milk directly from the mother's breast.

Suppresses

To forcibly put an end to something, such as opposition, a rebellion, or the manifestation of a feeling or condition.

Rank

A position in a hierarchy that often denotes levels of authority or status within organizations, societies, or military.

Basic Resources

Fundamental elements or inputs needed for the functioning of an economy or ecological system, such as water, minerals, energy, and arable land.