During Annual Inventory Week, a Department Store May Ask Its

question 27

True/False

During annual inventory week, a department store may ask its employees to work 12 hours a day instead of the usual 8. During tax-preparation time, the store's accounting department may work similar hours. Although accounting employees are in a different department from stockroom and sales employees, it's reasonable to expect that the accounting employees wouldn't be terribly upset by the temporary change in hours because they've seen it in effect elsewhere in the store. This is an example of innovative change.

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Definitions:

Open-door Policy

A management practice that encourages open communication and accessibility between employees and senior management.

Suggestion Systems

Formal methods of generating, evaluating, and implementing employee ideas.

Upward Systems

Organizational mechanisms that facilitate the flow of information from lower levels of a hierarchy to upper levels, often used for feedback, suggestions, and reporting issues.

Downward Systems

Communication channels that convey information and directives from higher levels of an organization to its lower levels.