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A(n) ________ change involves introducing a practice that is new to the industry, such as using drones (rather than delivery trucks) to deliver products to customers.
Inventory Management
The process of ordering, storing, using, and selling a company’s inventory, including both raw materials and finished goods.
Sales Forecasts
Predictions about future sales volume that companies use for planning and strategic purposes.
Distribution Operations
The processes involved in delivering products from the point of production to the end consumer.
Customer Service Objective
A goal that focuses on improving the experience and satisfaction of customers when interacting with a company's services or products.
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