To Focus on Improving Company Customer Service This Year, the CEO

question 90

Multiple Choice

To focus on improving company customer service this year, the CEO of a home goods manufacturing company outlined a list of stakeholders to concentrate on: distributors, local communities, and special-interest groups. These three groups are

• A) external stakeholders.
• B) general stakeholders.
• C) internal stakeholders.
• D) preferred stockholders.
• E) interest groups.