To Focus on Improving Company Customer Service This Year, the CEO

question 90

Multiple Choice

To focus on improving company customer service this year, the CEO of a home goods manufacturing company outlined a list of stakeholders to concentrate on: distributors, local communities, and special-interest groups. These three groups are

• A) external stakeholders.
• B) general stakeholders.
• C) internal stakeholders.
• D) preferred stockholders.
• E) interest groups.

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Definitions:

Separation Anxiety Disorder

A psychological condition in which an individual experiences excessive fear or anxiety about being apart from familiar people or environments.

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, a handbook used by healthcare professionals as the authoritative guide to the diagnosis of mental disorders.

Anxiety Disorder

A psychological condition marked by intense feelings of concern, unease, or dread that significantly disrupt an individual's day-to-day functions.

Social Anxiety Disorder

A chronic mental health condition characterized by intense fear and avoidance of social situations due to a perceived risk of negative evaluation.