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While a Resident Was Finishing His Shift, He Received a Call

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While a resident was finishing his shift, he received a call saying that his patient in room 211 wants to leave. The patient was admitted today due to a high-grade fever. The physician started discussing with the patient the cause he is asking to leave for. The patient became agitated and said, " you are misbehaving with me, you are not a real doctor!". The situation reminded the resident of his father who has frequently doubted his achievements. He angrily informed the patient, "You won't leave this hospital, I am ordering anxiolytic to calm you down" Which of the following best explains the resident's response to the patient?


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Customer Loyalty

The likelihood of a customer consistently choosing one company's products or services over its competitors', often due to satisfaction, trust, or perceived value.

Customer Service

The assistance and advice provided by a company to those people who buy or use its products or services.

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Tools or processes used to identify an individual's areas of strong performance or talent, often for personal development or organizational placement.

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A process used by organizations to verify the credentials and history of potential employees.

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