When Using Punishment, a Manager Should

question 77

Multiple Choice

When using punishment, a manager should

• A) ignore undesirable behaviors.
• B) save reprimands until the end of the workday, or preferably before a weekend.
• C) make sure that other employees witness the punishment.
• D) do it in conjunction with positive reinforcement.
• E) punish even minor infractions, to appear consistent.

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Definitions:

Direct Materials

Basic substances that can be directly linked to and are essential for the creation of the final product during the manufacturing sequence.

Controlling Account

An account in the general ledger that summarizes the detail contained in a subsidiary ledger.

Cost Ledger

A ledger that keeps track of the costs of production, including direct materials, direct labor, and manufacturing overhead.

Jobs Shipped

The completed work projects or orders that have been sent to the customer.