This Question Contains Multiple Parts; Be Sure to Answer Each

question 7

Essay

This question contains multiple parts; be sure to answer each.
First, explain the difference between motivating factors and hygiene factors in Herzberg's theory of motivation. Give examples of each, preferably from your own experience.
Next, imagine that you manage the customer-service department of Digital Media, a company that provides TV, telephone, and Internet service to households in the eastern part of your state. How would you use Herzberg's theory to motivate your crew of installation experts, who go to people's homes and set up their TV/phone/Internet service?

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Definitions:

Oral

Referring to spoken words or agreements not recorded in writing, which may or may not be legally binding depending on the context.

Leading Object Rule

The Leading Object Rule is a legal principle that allows for oral modifications to a written contract if the modification serves a purpose primarily related to the object of the original contract.

Parol Evidence Rule

a legal principle that prevents the parties of a written contract from presenting extrinsic evidence of terms of the agreement that contradict, modify, or vary contractual terms.

Main Purpose

The primary objective or aim intended to be achieved by something or someone.