____ Refers to What Sets the Organization Apart from Others

question 13

Multiple Choice

____ refers to what sets the organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

• A) Organizational goals
• B) Strategic intent
• C) Mission
• D) Competitive advantage.

---

Definitions:

Cultural Competence

The ability of individuals and organizations to interact effectively with people of different cultures and socio-economic backgrounds.

Public Service

Activities provided by the government or its institutions to citizens, usually aimed at benefiting the public and not generating profit.

Quick Solutions

Rapid responses or fixes to problems, often temporary or surface-level, without addressing underlying causes.

Individual Choices

Decisions made by a person based on personal preference, values, or circumstances.