Characteristics of Service Technology Include All of the Following Except

question 17

Multiple Choice

Characteristics of service technology include all of the following except:

• A) longer response time is acceptable.
• B) labor- and knowledge-intensive.
• C) customer interaction is generally higher.
• D) quality is perceived and difficult to measure.

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Definitions:

Child Care

The supervision and care provided to children by individuals other than their primary caregivers, often encompassing educational and developmental activities.

Illness

A state of poor health, often characterized by symptoms and signs, and caused by factors like infections, genetic defects, or environmental stress.

Stress

A psychological and physical reaction to certain life events or situations that can disrupt an individual's balance.

Cross-cultural Variability

The diversity in norms, values, practices, and behaviors observed among different cultures, highlighting the variability of human experience and social organization.