Managers Use Quality Control Systems to Train Employees in Quality

question 19

True/False

Managers use quality control systems to train employees in quality control methods, set targets for employee participation, establish benchmarking guidelines, and assign and measure Six Sigma goals.

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Definitions:

Win-Lose Conflict

In win-lose conflict one party achieves its desires and the other party does not.

Party Achieving

The act of completing or fulfilling a task or goal, typically used in the context of an individual or group's success.

Neutral

An impartial or unbiased stance, without taking sides in a contest, dispute, or conflict.

Dysfunctional Conflict

Is destructive and hurts task performance.