Gary Is a Manager at YMZ Company

question 37

Multiple Choice

Gary is a manager at YMZ Company. One day, when Gary was swamped with work, his colleague, Charles, offered to help Gary with some of his work. Charles finished writing some reports for Gary and made phone calls for him. A month later, when Charles was overwhelmed with work, Gary felt obligated to help him. This example best illustrates which of the following?

• A) The principle of reciprocity
• B) Empowerment
• C) Network centrality
• D) Negotiation

Recognize the role and impact of internal and external information searches.

Comprehend the factors involved in alternative evaluation and how they clarify purchasing decisions.

Acknowledge the variety of sources available for external information search and their characteristics.

Understand the significance of evaluative criteria in comparing different products and brands.

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Definitions:

Flat Organizations

Businesses or institutions with few or no levels of middle management between staff and executives, promoting open communication.

Tall Organizations

A type of organizational structure characterized by a large number of hierarchical levels, each with a narrow span of control.

Chain Of Command

The official hierarchy in an organization that dictates the order of authority and responsibility.

Human Resource Perspective

An organizational viewpoint that emphasizes the importance of human resources in achieving business success and considers employees as assets to be valued and developed.