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The Competing Values Model of Effectiveness Makes Two Contributions

question 16

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The competing values model of effectiveness makes two contributions. First, it integrates diverse concepts of effectiveness into a single perspective. Second, the model calls attention to how effectiveness criteria are socially constructed from management values and shows how opposing values exist at the same time.


Definitions:

Distress

Extreme anxiety, sorrow, or pain resulting from stress or adversity.

Fight-or-flight Stress

A physiological response to perceived harmful events, attacks, or threats to survival, causing an individual to either confront the stressor or avoid it.

Verbal Abuse

The use of words to cause harm, belittle, or demean someone, often in a workplace or personal relationship.

Imminent Fight

A situation where confrontation or conflict is about to occur very soon.

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