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How Should One Go About Standardizing Service Nomenclature, Such as the Process

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How should one go about standardizing service nomenclature, such as the process service names and outcomes, in order to achieve a level of ease with implementing enterprise-wide software? Why must people be sold on the software and be ready to change before moving ahead with a large-scale implementation, such as ERP?

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Definitions:

Managerial Responsibility

The obligation of managers to make decisions and oversee an organization's resources and operations in an ethical, effective, and lawful manner.

Technical Skills

refer to the abilities and knowledge needed to perform specific tasks, often involving mechanical, informational, or scientific tasks.

Organisation

An entity comprising multiple people, such as a corporation or government, structured to achieve a collective goal or set of objectives.

Manager

An individual responsible for controlling or administering an organization or group of staff, making decisions on planning, organizing, leading, and controlling.

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