____ Means Providing Exactly the Service Each Customer Wants and Needs

question 74

Multiple Choice

____ means providing exactly the service each customer wants and needs.

• A) Service complexity
• B) Customized output
• C) Mass customization
• D) CAM

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Definitions:

Theory Of Mind

Describes the ability to understand and attribute mental states—beliefs, intents, desires, emotions to oneself and others.

Vicariously Experience

Experiencing feelings, actions, or sensations through the engagement with, and understanding of, another's experiences and emotions.

Facial Expressions

Facial expressions are movements of the facial muscles that convey emotions, feelings, or intentions to others, serving as a fundamental form of nonverbal communication.

Mirror Neuron Activity

Neural activity observed in certain brain regions that activate both when an individual performs an action and when they observe the same action performed by another.