Two BPA Techniques Commonly Used to Identify Possible Problems in the Current

question 36

Multiple Choice

Two BPA techniques commonly used to identify possible problems in the current system are _____.

• A) activity based costing and benchmarking
• B) duration analysis and formal benchmarking
• C) outcome analysis and duration analysis
• D) problem analysis and root cause analysis
• E) process simplification and proxy benchmarking

---

Definitions:

Community Shopping Center

A retail location that typically has one primary store (usually a department store branch) and often 20 to 40 smaller outlets, serving a population of consumers who are within a 10- to 20-minute drive.

Primary Store

The main retail outlet or location of a business that serves as the centerpiece for brand identity and customer engagement.

Department Store Branch

A subsidiary location of a larger department store company, offering a range of merchandise and services similar to the main store but located in different areas.

Population of Consumers

The total group of individuals who are potential or actual buyers of a product or service within a given market.