Telling a Client That S/he "Did a Really Good Job

question 10

Multiple Choice

Telling a client that s/he "did a really good job" is unhelpful feedback because:

• A) it is actually a very effective type of feedback.
• B) it is a judgmental response and thus ineffective.
• C) it doesn't identify what specific actions were good.
• D) it is too general in scope to be effective.

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Definitions:

Evaluating Strategies

Evaluating strategies in negotiations involves analyzing the potential effectiveness and consequences of different approaches or tactics.

Business

An organization or enterprising entity engaged in commercial, industrial, or professional activities.

Negotiation

A process where two or more parties discuss an issue in an attempt to reach a consensus or an agreement.

Social Contract

A theoretical agreement between the members of a society or between a society and its rulers about the rights and duties of each.