The Third Pillar of Connected Care Is Based on Collaboration

question 6

Multiple Choice

The third pillar of connected care is based on collaboration between front line clinicians and nonclinical support personnel. Which situation best supports this collaboration?

• A) Technical support personnel are available for assistance during preset hours.
• B) Scheduling personnel use facility policies and guidelines for appointments.
• C) Clinicians ask for the development of technical capabilities in advance.
• D) Clinicians in outpatient surgery work with non-clinical personnel to schedule visits.

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Definitions:

Norms

The average performance of a large sample of children of a given age.

Social Identity Theory

A psychological theory that explains intergroup behavior by examining the impact of group membership on individuals' self-concept and behavior towards others.

Self-verification Theory

A psychological theory stating that individuals seek to confirm their existing self-concepts by interpreting information in a way that is consistent with their beliefs about themselves.

Downward Social Comparison

The act of comparing oneself with those who are perceived to be in a worse position, which can lead to feelings of relative superiority.