Analysts Must Assume That Users Have Not Read the Manual

question 63

Essay

Analysts must assume that users have not read the manual, have not attended training, and do not have external help readily available. To confront these realities, navigation controls must be designed with three basic principles. Identify and define these three principles. Provide an example for each.

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Definitions:

Discharge

The termination of an obligation, such as a contractual duty or a financial debt, usually upon the completion of the terms agreed upon.

Preprinted Promissory Note

A written, standardized promise to pay a specified amount of money on demand or at a defined time, with predefined terms.

Due Date

The specified day by which an obligation must be fulfilled or a task completed.

Indorsement

A signature or stamp placed on a document that confirms and details the signing authority's approval of the document.