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Murray University invested over $450,000 in a customized learning management system so that professors could put courses online and use the Internet to deliver course content and communications to students.After the first year of use,only 20% of the faculty were using the system.Administrators were frustrated to learn that most faculty found the system difficult to use and that students also had difficulty understanding how to find information on the system.This case is an example of which of the following information deficiencies?
Sales Training Program
A course or set of courses designed to enhance the skills, techniques, and strategies of a sales team.
Desired Results
The specific outcomes or achievements a person or organization aims to reach as a consequence of actions taken or strategies employed.
Consistency
The quality of always acting or behaving in the same way, showing uniformity in essential features.
Lead Scoring
Analytics-based sales approach in which a company numerically rates its best prospective customers.
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