Tech a Says That Labor Guides Are Necessary for the Service

question 124

Multiple Choice

Tech A says that labor guides are necessary for the service writer to quote prices for a customer. Tech B says that labor guides allow more time for repairs made under warranty. Who is correct?

• A) Tech A
• B) Tech B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Organizational Efforts

The activities and endeavors undertaken by an organization in pursuit of its objectives, often involving strategy and resource allocation.

Rational Decision-Making Model

A structured or systematic process of making decisions that follows a logical series of steps, from problem identification to selecting the best alternative based on rational criteria.

Escalation Of Commitment

The tendency to invest additional resources in an apparently failing course of action.

Groups

Collections of individuals who interact with one another, share similar characteristics, and collectively have a sense of unity or identity.