Technician a States That Many Automotive Technicians Invest Well Over

question 17

Multiple Choice

Technician A states that many automotive technicians invest well over $20,000 in their tool sets. Technician B states that automotive technicians should think of their tools as an investment that pays for itself over time. Who is correct?

• A) Technician A
• B) Technician B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Business Leaders

Individuals in positions of authority within companies who are responsible for decision-making and strategic direction.

Bounded Rationality

A theory proposing that people base their choices on the restricted data they have access to and within the limitations of their cognitive abilities.

Availability Phenomena

A cognitive bias where individuals give undue weight to information that is readily available to them when making decisions.

Limited Search

The process of looking for information or solutions with restrictions, often due to time, resources, or access limitations.