A Vehicle Comes into the Shop with a Customer Complaint

question 108

Multiple Choice

A vehicle comes into the shop with a customer complaint of a whining noise coming from the transmission. You test drive the vehicle and find that the whining is present during 1st and 2nd gears. The noise is much quieter in other gears. Tech A states that the mainshaft bearings may be bad. Tech B states that the secondary shaft bearings may be the cause. Who is correct?

• A) Tech A
• B) Tech B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Net Sales

The revenue generated from goods or services sold by a business, minus returns, allowances for damaged or missing goods, and discounts.

Average Total Assets

The mean value of all assets owned by a company over a specific period, used to evaluate financial health and operational efficiency.

Current Ratio

A financial metric used to assess a company's ability to pay off its short-term liabilities with its short-term assets.

Year-End Balance Sheet

A financial statement that shows a company's assets, liabilities, and equity at the last day of the fiscal year, providing a snapshot of its financial condition.