Before Delivering the Vehicle to the Customer, It Is Important

question 146

Multiple Choice

Before delivering the vehicle to the customer, it is important to check the vehicle for cleanliness. Technician A says that all the trash from the repair process needs to be removed. Technician B says that we must ensure that all the windows are clean and free of hand prints. Who is correct?

• A) Technician A
• B) Technician B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Reliability

The consistency and dependability of a measurement, test, or assessment over time.

Validity

The extent to which a test or instrument measures what it claims to measure.

Reliability

How much a testing tool generates consistent and stable outputs over various times.

Validity

Refers to the extent to which a concept, conclusion or measurement is well-founded and likely corresponds accurately to the real world.