If There Are Many Users to Train, Many Organizations Turn

question 84

Multiple Choice

If there are many users to train, many organizations turn to _____.

• A) online support (OLS)
• B) frequently asked questions (FAQ)
• C) on-demand training (ODT)
• D) classroom training
• E) computer-based training (CBT)

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Definitions:

Exxon

An American multinational oil and gas corporation, one of the world's largest publicly traded energy providers.

Dependency Theory

An economic theory suggesting that developing nations are dependent on developed nations and this dependency inhibits their growth and development.

Conflict Theory

A sociological perspective that views social life as a competition, and focuses on the distribution of resources, power, and inequality as causes of conflict and social change.

Functionalism

A theoretical framework in sociology that emphasizes the interdependence of the parts of a society and their role in maintaining societal stability.