When Training Users from a Collectivistic Culture It Makes Sense

question 69

Multiple Choice

When training users from a collectivistic culture it makes sense to use _____.

• A) online support (OLS)
• B) frequently asked questions (FAQ)
• C) on-demand training (ODT)
• D) group-based training
• E) computer-based training (CBT)

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Definitions:

Find Purpose

The process of discovering a meaningful direction in personal or organizational activities that contributes to broader societal or communal goals.

Global Communications

Strategic communications and actions carried out by private, government, or nonprofit organizations to build and maintain relationships in social and political environments outside their home location.

Two-Way Symmetrical Model

A concept in public relations that emphasizes mutual understanding and dialogue between an organization and its publics rather than one-way persuasion or transmission of messages.

Corporate Communications

The management function responsible for overseeing and facilitating communication within an organization and between the organization and its external stakeholders.