Technician a Says That It Is Critical to Have the Proper

question 29

Multiple Choice

Technician A says that it is critical to have the proper safety equipment before working on a hybrid. Technician B says that hybrid vehicles use safety interlocks to prevent technician injury so it is not necessary to use protective gloves. Who is correct?

• A) Technician A
• B) Technician B
• C) Both A and B
• D) Neither A nor B

---

Definitions:

Need-satisfaction

A sales strategy where the salesperson identifies and solves customers' needs, enhancing customer satisfaction and loyalty.

Situation

The set of circumstances or context in which events occur, often influencing the outcome or decision-making process.

Furniture Salesperson

An individual specialized in selling furniture by assisting customers in selecting and purchasing furniture items that meet their needs and preferences.

Analogy

An analogy is a comparison between two things, typically for the purpose of explanation or clarification.