Technician a Says That If a Vehicle Does Not Present

question 48

Multiple Choice

Technician A says that if a vehicle does not present any concerns on a diagnostic test drive, the vehicle can be returned to the customer. Technician B says that during a diagnostic test drive, the vehicle must be operated under the exact same conditions of the complaint. Who is correct?

• A) Technician A
• B) Technician B
• C) Both technicians
• D) Neither technician

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Definitions:

Competitive Orientation

An organization's strategy in responding to and navigating competitive environments, focusing on how it positions itself against rivals.

Strategic Planning Process

A systematic approach to defining a business's strategy, directions, and decision-making process for achieving long-term goals.

Ethical Requirements

Standards and guidelines for moral conduct that individuals and organizations are expected to follow.

Social Responsibility

Social Responsibility is the obligation of businesses to make decisions and take actions that are beneficial for the welfare and interests of society as well as the organization.