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Technician A says that if a vehicle does not present any concerns on a diagnostic test drive, the vehicle can be returned to the customer. Technician B says that during a diagnostic test drive, the vehicle must be operated under the exact same conditions of the complaint. Who is correct?
Positive Reinforcement
The presentation of a stimulus following a given behavior in order to increase the frequency of that behavior.
Operant Conditioning
A learning process through which the strength of a behavior is modified by reinforcement or punishment, a principle established by B.F. Skinner.
Behavior
The actions or reactions of an individual, usually in relation to the environment or stimuli; how one conducts oneself.
Radio Channel
A specific frequency or band of frequencies allocated for transmitting and receiving radio waves.
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