Technician a Says the Work Order Should Contain the Customer's

question 3

Multiple Choice

Technician A says the work order should contain the customer's concern. Technician B says the work order should contain the cause of the concern and the correction. Who is correct?

• A) Technician A
• B) Technician B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Firewall

A system (either hardware, software, or a combination of both) that prevents a specific type of information from moving between untrusted networks, such as the Internet, and private networks, such as your company’s network.

Untrusted Networks

Networks that are not secure, where the risk of data interception and unauthorized access is higher.

Private Networks

Networks designed for specific organization or group use, not accessible by the general public.

DMZ

A demilitarized zone in networking is a physical or logical subnetwork that separates an internal local area network (LAN) from other untrusted networks, typically the Internet.