All of the Following Statements with Respect to the 3

question 17

Multiple Choice

All of the following statements with respect to the 3 Cs are true except:

• A) Customer concern is documented on the repair order prior to the technician receiving the vehicle.
• B) The second C in the 3 Cs refers to the cause of the customer's concern.
• C) Technicians should note safety issues and maintenance items on the repair order.
• D) Additional service recommendations should never be documented on the repair order.

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Definitions:

Physical Flow

The actual movement of goods from the point of production through to the end-user, encompassing distribution and logistics.

Specific Identification

An inventory costing method where each item of inventory is individually valued and tracked.

Cost of Goods Sold

Represents the direct costs attributable to the production of the goods sold by a company.

Average Cost Formula

A method used in accounting to calculate the cost of goods sold and ending inventory by averaging the cost of goods available for sale.