The ITIL Process Where Recurring Incidents Are Analyzed to Determine

question 2

Multiple Choice

The ITIL process where recurring incidents are analyzed to determine their root causes and provide permanent solutions for the problem at hand is called:

• A) Release management.
• B) Incident management.
• C) Problem management.
• D) Change management.

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Definitions:

Instructor's Salary

The compensation, often periodic, given to a teacher or educator for their services.

Accounting Course

An educational class or program that teaches the principles, standards, and practices of accounting.

Cost Of Goods Sold

Cost of Goods Sold (COGS) represents the direct costs attributable to the production of goods sold by a company, including material and labor costs.

Raw Materials

The basic components or inputs used in the production process to manufacture finished goods.