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Resources Must Be Combined to Form Capabilities as Illustrated by Subway

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Resources must be combined to form capabilities as illustrated by Subway which linked its fresh ingredients with several other resources including the continuous training it provides to those running the firm's units as the foundation for customer service as a capability.


Definitions:

Muromachi

A period in Japanese history (1336–1573) characterized by the political dominance of the Ashikaga shogunate and significant cultural developments including tea ceremony and ink painting.

Momoyama

A period in Japanese history (1573-1603) marked by the unification under the Tokugawa shogunate and noted for its distinctive art, such as castles and decorative tea-ceremony rooms.

Painting Style

Refers to the distinct techniques and methods used by artists in the creation of their paintings.

Kano School

A school of Japanese painting founded in the 15th century, known for its mastery in ink painting and serving as the leading school of painting for several centuries in Japan.

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