Which of the Following Is TRUE

question 1

Multiple Choice

Which of the following is TRUE?

• A) As customer loyalty increases, customers are more sensitive to price increases.
• B) Customer loyalty has a positive relationship with firm profitability.
• C) Customer loyalty is fragile and cannot reliably be considered a factor in firm success.
• D) Customer loyalty is of importance only to firms using the differentiation strategy.

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Definitions:

System of Linear Equations

A set of one or more linear equations that share the same variables.

Interest Rate

A percentage representing the cost of borrowing money or the return on investment for savings.

Annual Payment

A payment made once every year, often related to loans, annuities, or other financial products.

Lenders

Entities or individuals that provide funds to borrowers under the condition of future repayment, often with interest.