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Case Scenario 3: Compliance, Inc

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Case Scenario 3: Compliance, Inc.
Compliance, Inc., (CI) conducts clinical human and animal trials for the pharmaceutical and biotechnology industries. Revenues are split evenly between early and late drug development services. In the area of early drug development, CI offerings include analytical, bioanalytical, antibody, clinical pharmacology (Phases I-IIa) , toxicology, and drug metabolism services. Late development services include central diagnostics, central lab, clinical development (Phases IIb-IIIa) , periapproval (Phases IIIb-IV) , and pharmacogenomics. The bulk of its business is conducted in Europe and the United States (10 and 17 subsidiaries, respectively) ; CI also has subsidiaries in Africa, Latin America, Asia, and Australia. While now an independent public company, CI was once itself a subsidiary of Corning International. Corning built up CI through over 40 acquisitions, hoping to extend its strength in medical testing glassware into the medical services business. At the time Corning made its acquisitions, the clinical testing industry was geographically fragmented, owing largely to the fact that various parts of the world had their own strong local pharmaceutical companies and distinct regulatory environments. Perhaps for that reason Corning, and now CI, has retained the autonomous character of each country's businesses. However, globalization of the regulatory environment (both global and local standards) , globalization of the biotechnology firms (increasing the geographic scope of their operations) , and tremendous consolidation in the pharmaceutical industry (reducing the number of pharmaceutical industry participants to only a handful of major global companies) is causing CI to question its decentralized strategy.
-(Refer to Case Scenario 3) . What benefits might CI expect from using an international strategy?
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Definitions:

Client's Expectation

The beliefs or forecasts a client holds about outcomes or processes of a service, often influencing their satisfaction and the perception of received value.

Professional Training

Structured education and learning related to enhancing skills and knowledge for professional development.

Cognitive Therapy

A form of psychotherapy that focuses on changing negative patterns of thought to improve emotional well-being and behavior.

Negative Feelings

Emotional states or reactions that are unpleasant or undesirable such as sadness, anger, or fear.

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