In the Balanced Scorecard Framework, ____ Controls Are Used to Assess

question 40

Multiple Choice

In the balanced scorecard framework, ____ controls are used to assess the organization's success in creating a climate that supports change and innovation.

• A) learning and growth
• B) financial
• C) operational
• D) innovational

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Definitions:

Social Leadership

The capacity to influence others within a group or community towards the achievement of common goals or improvement.

Transformational Leadership

Transformational leadership is a style of leadership where the leader works with teams to identify needed change, creating a vision to guide the change through inspiration and executing the change in tandem with committed members of the group.

Voice Effect

The influence or impact that a person's voice has on the listener's perceptions, emotions, or behaviors.

Directive Management Style

A management approach where decisions and processes are predominantly guided by one or few leaders, minimising team input.