Which QI Model Served as the Basis for Developing a Concept

question 9

Essay

Which QI model served as the basis for developing a concept of quality, as well as for developing the quality improvement intervention?

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Definitions:

Required Emotions

Emotions that employees are expected to display as a part of their job role, often seen in service-oriented professions.

True Emotions

Genuine feelings experienced by an individual, as opposed to emotions that are displayed for strategic or social reasons.

Emotional Intelligence

The ability to recognize, understand, and manage our own emotions and to recognize, understand, and influence the emotions of others.

Emotional Intelligence

The capacity to identify, comprehend, and control our personal feelings, as well as to identify, comprehend, and affect the feelings of other people.