If a Reliability Score of 0

question 8

Multiple Choice

If a reliability score of 0.75 was found, which of the following would be true?

• A) Cronbach's alpha would find the scale to be inaccurate.
• B) Test-retest would support the scale's reliability.
• C) The average interitem correlation method would find the measures to be repetitive.
• D) Cronbach's alpha would find the scale to be inaccurate, and test-retest would support the scale's reliability.
• E) Cronbach's alpha would find the scale to be inaccurate, and the average interitem correlation method would find the measures to be repetitive.

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Definitions:

Reinforcement Theories

Psychological theories suggesting that behavior can be shaped by controlling the consequences that follow those behaviors, often applied in organizational settings to motivate employees.

Reward Problem

Issues related to the allocation, perception, or effectiveness of rewards and incentives within an organization.

Service Complaints

Refers to grievances or issues raised by customers regarding a company's products or services.

Incentive Program

A structured plan designed to motivate and reward employees for meeting specific performance targets or objectives.