When a Patient Cancels or Refuses an Appointment That Is

question 5

Multiple Choice

When a patient cancels or refuses an appointment that is recommended, what should the medical assistant do?

• A) Document this communication with the ordering physician
• B) Ignore it
• C) Insist that the patient keeps the appointment
• D) Argue with the patient

---

Definitions:

Developmentally Delayed

A condition where a child does not reach their developmental milestones at the expected times, potentially indicating the need for intervention.

Early Onset Dementia

A term referring to dementia that appears before the age of 65, often resulting in significant changes in memory, thinking, behavior, and the ability to perform everyday activities.

Informed Consent

The process by which a person knowingly and voluntarily agrees to participate in a study, procedure, or activity, fully understanding its implications and consequences.

Longitudinal Research Design

A research strategy that involves repeated observations of the same variables over short or long periods of time.