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What Barriers, If Any, Might Older Adults Experience When Accessing

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What barriers, if any, might older adults experience when accessing mental-health care?


Definitions:

Time-Driven Activity-Based Costing

An accounting method that assigns costs to products based on the estimated time and resources required for activities.

Customer Service Department

A division within a company that handles inquiries, supports customers with problems, and provides after-sales service.

Cost Per Minute

A metric used to measure the cost incurred by an operation or process on a per-minute basis, often used in efficiency and productivity analyses.

Customer Cost Analysis

An assessment of the costs associated with acquiring and serving a customer, used to evaluate the profitability of customer relationships.

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