A Participatory Process Involving Indicators That Measure Quality Defines Which

question 3

Multiple Choice

A participatory process involving indicators that measure quality defines which of the following?

• A) Immediate quality improvement
• B) Continuous quality improvement
• C) Long-term outcomes measurement
• D) Short-term outcomes measurement

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Definitions:

Consumer Surplus

The incongruity between the maximum amount consumers are willing and able to pay for a good or service and the actual amount they end up paying.

Total Utility

The overall satisfaction or pleasure a consumer derives from consuming a certain amount or combination of goods and services.

Marginal Utility

The supplementary enjoyment or advantage gained by consuming one more unit of a good or service.

Consumer Surplus

The differentiation between the total investment consumers are willing and able to make in a product or service and the investment they end up making.