Using the Boolean Operator "AND" to Connect Two Words Has

question 8

Multiple Choice

Using the Boolean operator "AND" to connect two words has what effect on the results of a keyword search of a literature database?

• A) It expands the results to include all articles containing either word.
• B) It narrows the results to include only articles that contain both words.
• C) It limits the results to include only articles where the two words appear side by side in phrases.
• D) It defines the search results by one or the other word.

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Definitions:

Service Productivity

The measure of output generated by a service sector entity relative to the input of resources like labor and capital.

Mass Customization

Mass customization is a manufacturing and marketing technique that combines the flexibility and personalization of custom-made products with the low unit costs associated with mass production.

Self-Service

A business model or service design that allows customers to perform services for themselves without direct assistance from employees.

Mass Service

A type of service operation characterized by serving a large number of customers with standardized services, often with little to no customization.